Reporting
ServiceFrame offers reporting online in Dashboard form and reports can be generated by the system and delivered in spread sheet or PowerPoint format for distribution within the organization.
Reports can be customized to meet the requirements of individual customers. Our clients find the ability to use ServiceFrame dashboards in executive service review meetings exceptionally valuable. Key points are highlighted in a clear and simple display without distraction or time wasted on trivial items. As a tool to support decision making this is critical. Senior Executives feel there time is being used effectively; operations teams find it much easier to get face time with their leadership.
Spread sheets and PowerPoint slides generated automatically, save enormous amounts of time and improve employee satisfaction as these tasks are a chore most of the time. Time previously spent collecting data is now spent in the analysis of that data.
Reporting on comparisons and data trends over time yields a rich context for reviewing performance and guiding management on opportunities for business transformation.
Our clients are using ServiceFrame Dashboard outputs to drive service review meetings with Executives.