Real time information on display – all the time
Using displays and graphics to keep you informed means on-the-spot judgments and decisions are even further accelerated. Dashboard reports can be easily accessed through the reporting section in ServiceFrame.
Giving you the option of analyzing your intelligence through a variety of criteria, ServiceFrame offers you a level of granular precision simply not available with other solutions. You now have the option to examine risk and issues on one display while monitoring performance from another – all on the one screen.
Information on specific SLAs are available in graphical format and displays can be produced according to supplier, regional level or other set parameters. Typical dashboards may include the most recent scores for a supplier or key risks attached to a particular SLA.
Year to date scores also offer valuable intelligence for finance and operations functions within your organization. For senior management, using ServiceFrame means one less record or detail to track. ServiceFrame gives the right information to the right people at the right time.
With customized dashboards indicating service levels enterprise-wide, it has never been easier to keep up-to-date.